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EFFECT OF ACCOUNTING SYSTEM ON THE PERFORMANCE OF MEDICAL ESTABLISHMENT (A CASE STUDY OF BORNO MEDICAL CLINIC)

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THE EFFECT OF ELECTRONIC BANKING IN NIGERIA, ENUGU METROPOLIS (A CASE STUDY OF ZENITH BANK)

 

 

ABSTRACT

 

This work discusses the effect of Electronic banking in Nigeria, Enugu Metropolis (A case study of Zenith Bank). The introduction of this electronic banking has improved banking efficiency in rendering services to customers.   It was in line with this that the study aimed at examining the effect of electronic banking in Nigerian banking system.

A hundred and twenty questionnaires were distributed among officers from selected Zenith Bank branches in Enugu Metropolis.

 

 

Primary and secondary data were used in the analysis. Tables and percentages were used as the instrument of analysis.

 

It was observed therefore that bank has an effective electronic banking system which has improved its customers’ relationship and satisfaction.   To this end, it is recommended that the bank’s information technology training programme should be encouraged among the staff of the Zenith Bank, necessary legal banking codes should be established in order to enhance the growth of the banking industry.

 

TABLE OF CONTENT:

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Statement of the Research Problem

1.3     Objectives of the Study

1.4     Significance of the Study

1.5     Research Questions

1.6     Research Hypothesis

1.7     Conceptual and Operational Definition

1.8     Assumptions

1.9     Limitations of the Study

 

CHAPTER TWO

LITERATURE REVIEW

2.1     Sources of Literature

2.2     The Review

2.3     Summary of Literature Review

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

Bibliography

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