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AN APPRAISAL OF GSM QUALITY OF SERVICE PERFORMANCE IN ABUJA, NIGERIA

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AN APPRAISAL OF GSM QUALITY OF SERVICE PERFORMANCE IN ABUJA, NIGERIA

 

 

ABSTRACT

There has been tremendous growth in Global System for Mobile (GSM) services in Nigeria in the last two decade. The rapid development of GSM telecommunication industries have given rise to need for how the GSM services are delivered to customers efficiently. This paper is on GSM quality of service (QoS) performance in, Abuja Nigeria. The study investigates network transmission impairment and offers some useful remedies. The method involved use of Sony Ericson W-995 phone to gather data on physical network impairments in selected densely populated areas of Abuja. The data obtained were from four major GSM service providers MTN, Etisalat, Glo and Airtel. Assessment in terms of Key Performance Indicator (KPI) using Transmission Environment Monitory System (TEMS) Discovery professional software carried out on the networks under test. The results obtained from the analysis indicated that QoS performance of Airtel is slightly better than the other three GSM services providers tested within Nyanyan, Gwagwalada, and Wuse areas in Abuja.

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KEYWORDS

 

GSM, QoS, Wireless Network, Mobile Network, KPI